Insurance Plans

With proper security rights, System Administrators can manage a list of insurance plans available for use in the system. Insurance Plans can be found under the Control Panel. For more information on how insurance plans are used in the registration and patient demographics see additional help labeled Insurance Summary in Demographics Tab.

Security Permission

There are different levels of security that can be assigned to specific security roles and should be considered when adding or modifying system controls. The Manage Insurance Plans security role setting only applies to the Insurance Plans manager under the Control Panel. This setting does not apply to the ability to add an insurance plan to a patient chart. This security is only for managing the master list of insurance plans utilized by staff.

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None: No access to the Insurance Plan manager.

View: Allows users to view the list of Insurance plans created in the system.

Add: Allows users to view the list of Insurance plans created in the system and add new insurance plans.

Edit: Allows users to view the list of Insurance plans created in the system, add new insurance plans and edit existing plans.

Delete: Allows users to view the list of Insurance plans created in the system, add new insurance plans,edit existing plans and delete insurance plans.

In RC202403, the insurance plan list was changed to a datavis style format.

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In RC202503, users will also see the addition of a new column called Insurance Type.

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Add Plan

Click the Add Plan above the right hand side of the datavis.

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Enter the applicable information for the Insurance Company. The Insurance Code can be manually created (often done for clients wishing to migrate and prior system codes or to match a billing system). However, if a unique code is desired so as not to clash with any other interface or external system, click the Generate button to create a system generated unique Insurance code. Additional fields include Address 1, Address 2, City, State, Zip, Phone, Fee Schedule, National Payor ID, Comments. When all fields are completed press the Save button.

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In RC202503, users will also have the opportunity to Add an Insurance Type. The most commonly used types of Medicare, Medicaid, Private and BlueCross/Shield display with radiobutton options. An Other option displays as well. When selected, the user may select from a predefined list in the autocomplete.

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Edit

To edit an existing insurance plan, select the plan in the datavis, once selected, the Edit button at the bottom of the datavis will display. Click the Edit button to view the Insurance Details

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Edit Insurance Plan information displays, edit any information or mark as Inactive. Press the Save button when done and return to the main list of insurance plans.

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Delete (Set Status)

While the status can be set in the Edit Insurance Plan screen, it can also be done by selecting the Set Status button. When this option is selected, the Edit Status screen displays, where only the status can be set to Active or Inactive. No additional insurance information is displayed.

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Published: November 12, 2025